If you get a user facing issue with Paste Special option missing in any office 2010 application’s.
Please check whether user have Skype installed in the machine. If Yes than this issue caused by the ‘Click to Call’ add-in (installed automatically with Skype).
To resolve this issue please follow the steps :
• Uninstall The Click to call Add-in from Control Panel
• Restart the machine
• Check with the issue now
It also works when user say that when they copy and paste in office applications the text looses it's formatting
This would resolve the Issue.